Privacy Policy

Hectopixel built the Match 3 Jewels app as an Ad Supported app. This SERVICE is provided by Hectopixel at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, processing, deletion, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. We collect and process information only as described in this Privacy Policy. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Match 3 Jewels unless otherwise defined in this Privacy Policy.

Information We Collect and Process

We may collect and process the following types of information when you use the Service:

Game progress data: information about your progress in the game, such as completed levels, scores, achievements, settings related to the game, and similar gameplay information. We use this data to save your progress and allow you to continue the game where you left off.
Device and usage information: information such as device type, operating system version, app version, approximate time and date of use, in-app events, and similar technical or usage information. We use this data to operate, maintain, analyze, and improve the Service.
Advertising-related data: because the app is ad supported, third-party advertising services may process information such as advertising identifiers, device information, approximate location derived from IP address, ad interactions, and other data needed to show, measure, limit, and improve advertisements.
Log and crash data: if an error occurs in the app, we or third-party service providers may receive log data, which may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when using our Service, the time and date of your use of the Service, and other diagnostic statistics.

Purpose of Processing User Data

We process user data for the following purposes:

to provide and operate the Service;
to save and restore your game progress;
to provide app functionality, including gameplay, scores, achievements, and related features;
to display advertisements and support the free version of the Service;
to measure ad performance, prevent fraud, and comply with advertising platform requirements;
to analyze how the Service is used and improve the app, features, performance, and user experience;
to detect, diagnose, and fix technical issues, errors, and crashes;
to respond to user requests, including requests for deletion of personal data.

Third Party Services

The app uses third-party services that may collect and process information used to identify you or your device. These third-party services process data according to their own privacy policies.

Link to privacy policy of third-party service providers used by the app:

How We Process and Store Data

Game progress data may be stored on our server or in storage connected with the Service so that your progress can be restored when you continue playing. Technical, advertising, usage, log, and crash data may be processed automatically by the app, our systems, or third-party service providers. We process this data only for the purposes described in this Privacy Policy.

Data Sharing

We do not sell your personal data. We may share or make data available to third-party service providers only when necessary to operate the Service, provide advertising, analyze usage, detect and fix errors, or comply with legal obligations. These third parties are expected to process the data only for the purposes described in their services and privacy policies.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we may collect data and information, including through third-party products, on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when using our Service, the time and date of your use of the Service, and other statistics. We use Log Data to diagnose and fix errors, improve stability, and maintain the Service.

Cookies and Similar Technologies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. The Service does not use cookies explicitly. However, the app may use third-party code and libraries that use cookies or similar technologies to collect information and improve their services, including advertising and analytics services. You may be able to limit certain tracking or advertising identifiers through your device settings. If you choose to refuse or limit these technologies, some portions of the Service may not function properly.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

to facilitate our Service;
to provide the Service on our behalf;
to perform Service-related services;
to provide advertising;
to assist us in analyzing how our Service is used; or
to help us detect, diagnose, and fix technical issues.

We want to inform users of this Service that these third parties may have access to Personal Information as needed to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose, except as described in their own privacy policies or as required by law.

Data Retention

We keep game progress data for as long as needed to provide the Service, maintain your saved progress, comply with legal obligations, resolve disputes, and enforce our agreements. Log, crash, advertising, and analytics data may be retained by us or by third-party service providers for the periods described in their respective privacy policies. When data is no longer needed for the purposes described in this Privacy Policy, we delete or anonymize it where reasonably possible.

How to Request Deletion of Your Personal Data

You may request deletion of your personal data by sending an email to support@hectopixel.com. Please include the name of the app, “Match 3 Jewels”, and enough information for us to identify the data that should be deleted, such as your player ID, user ID, device ID, or other identifier shown in the app, if available.

After receiving your deletion request, we will take reasonable steps to delete or anonymize personal data that we control, unless we need to retain certain information for legal, security, fraud-prevention, or legitimate business reasons. We will also provide instructions where deletion must be requested directly from a third-party service provider, such as Google, AdMob, or Meta Audience Network, because those providers control certain advertising, analytics, or platform data.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions, suggestions, or requests about this Privacy Policy or your personal data, do not hesitate to contact us at support@hectopixel.com.